www.gaypleasures.com
Privacy Security
Placing an Order Shipping
Privacy
Online
Gay Pleasures DOES NOT, in any way, shape or form, share or sell its customer information with any other organization. The customer database is used for internal purposes only.
Delivery Packaging and Receipts
All parcels are discreetly packaged for your privacy. The contents can only be determined by actually opening the package. No adult-oriented "stickers" or ads appear on the outside. The amount of products you order will determine what type of packaging is used. Most orders ship in plain envelopes inside USPS Priority/Global Priority mail envelopes or boxes.
Security
Online security is, of course, a primary concern. This site employs the industry standard SSL (Secure Socket Layer) encryption protocol for all online transactions. Your order information is not kept on the web server—after your order is download, it stays off the server (thus, no one has any online access to your information).
Placing an Order
Methods of Ordering
Online Ordering
All ordering is done online through the site. We have endeavored to make the shopping experience on this website enjoyable, simple, and convenient.
Accepted Methods of Payment
Paypal
Paypal is our prefered method of payment. It is the quickest and most secure method of ordering with us. Once checkout is complete, you will be directed to PayPal to make payment and then returned to this site.
Credit Cards
All Credit Card payments are made through PayPal. You do NOT need a PayPal account to use your credit card with our account, but it speeds things up if you do. Once checkout is complete, you will be directed to PayPal to make payment and then returned to this site.
Check/Money Order
Checks and money orders are acceptable. We do not process checks electronically but the old fashioned way through physical bank deposit. Once your order is confirmed, you will be sent an email with correct full name and address to send the check/money order to. Do NOT send check or money order before recieving this email! Items paid by Money Order are sent as soon as the money order is recieved. Items paid by check will be held until the check has cleared. If payment is not recieved within 10-15 business days, the items will be removed from hold and placed back for sale.
What happens if my credit card is declined or my check bounces?
Paypal processes all of our credit card orders. If there is a problem with a credit card payment, they will not process the payment and the order will not be compleated.

All orders paid by check are held for 7-10 days. If your bank does not honor the check, we will not ship your order until payment is made through Paypal and we are reembursed $30.00 for any bounced check fees.
What happens after I have placed my order?
All orders are processed as promptly as we can. If you have provided us with a correct email address, then once the order is processed, you will get a confirmation email that will relate to you your order number, shipping charges, total charges, and tracking number. If you do not receive one, then you may use the "Contact Us" page to request your tracking number.
What do I do if I have a question about my order?
If you have any questions about your order, please feel free to contact us by using the convenient General Inquiries Email Form.
What happens if the item I ordered is out of stock or damaged prior to shipping?
All items are in stock. If there are ever any stock errors (missing or misplaced items), a refund will be issued immediately. We recheck each item before we ship. If we find a problem that was overlooked or has occured since listing that greatly effects the value of the item, we will contact you with a partial refund offer or the option to remove the item from the order and recieve a full refund for that item.
Refused Shipments
When a shipment is refused the customer will incur the expense of all shipping charges.
What do I do if I want to return a product?
We do not accept returns of any of our collectible items.

We will only accept returns for new and unused merchandise within 30 days of delivery. Please use the Return Form to notify us that you would like to return your purchase. We will issue you a shipping label that includes a return authorization number. If an order is returned without a return authorization number, we will refuse it. The returned merchandise must be in its original box and must include all paperwork. If the item was shrink-wrapped, the shrink-wrap must not be opened. Again, no refunds will be given for products that cannot be sold as new.

We will issue refunds for the product only. Customers will incur the expense of all shipping charges.
What do I do if the product I received is damaged?
If you have received your order and one or more products have been damaged during shipment, then please notify us within 5 days of receipt in order to receive either a replacement or refund. Please use the Damaged Product Form so that we may issue a claim with the carrier. After we have received claim confirmation from the carrier, we will send you either a replacement product or provide you with a full refund (depending upon what you wish). You must keep the original packaging and paperwork along with the product in order to make a claim. This does not apply to collectable or used items.
What do I do if the product I received is defective?
If your product is defective, please contact us within 30 days of receipt by using the Defective Product Form. We will send you a shipping label, at no extra cost to you, in order to send the defective product back. Once we have received the defective product, we will ship out to you a replacement product, again, at no extra cost to you, or issue a refund if the item is no longer in stock. This does not apply to collectable or used items.
I should have received my order by now—What do I do?
If you have been informed that your order has shipped and it has not arrived within the expected time frame, please contact us using the General Inquiries Email Form. We will need your invoice number and name. Any product that is lost in shipping will be reshipped without extra cost to you or a refund issued if the item is no longer in stock.
Shipping
How long should I expect before I receive my order?
Gay Pleasures endeavors to ship orders promptly after having received them. The length of time that it takes for the order to reach you depends upon the shipping method (international vs domestic) and distance to you.
What do you charge for shipping and what shipping methods do you offer?
We ship all items via USPS. For domestic shipments, we charge $5.50 for the first item and $1.00 for each additional item. For International shipments, we charge $11.00 for the first item and $1.00 for each additional item. Please note that our system does not recognise an address as being domestic or international. If your shipping address is not within the continintal United States, you must choose Global Priority shipping.
How do I ship to a different address?
Our website provides a separate “Ship-To" section on the order form page. Fill it out in order to ship to an address different from the billing address. Invoices will be sent to the billing address, and not the shipping address.
Undeliverable Shipments
An undeliverable shipment is either any order that is going to an invalid shipping address or an order that the carrier has attempted three times to deliver without success. In this situation the customer will incur all shipping charges, even if the order included free shipping.
Can I get a tracking number for my order?
Once we have shipped your product, we will email you your tracking number. If you do not receive one, then you may contact us using the General Inquiries Email Form in order to find out what your tracking number is.
Shipping Restrictions on Adult Products
You must be 21 years of age to place an order with us.
Within the United States:
We ship anywhere in the United States with the following exceptions: We can not ship any adult DVDs, Adult VHS or magazines depicting explicit sexual situations (this does not include posing magazines like Colt, Freshmen, Honcho and the like) to Jacksonville, Florida; Tallahassee, Florida; Mississippi; North Carolina; Cincinnati, Ohio; Tennessee; Utah; US Territories; In Texas, we can ship to Austin, Corpus Christi, Dallas, El Paso, Fort Worth, Houston and San Antonio only.
Overseas/International:
We ship to the following countries: Australia, Austria, Belgium, Brazil, Canada, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Japan, Liechtenstein, The Netherlands, New Zealand, Norway, Portugal, Slovakia, South Africa, Spain, Sweden, Switzerland, and United Kingdom (Great Britian). Refunds/exchanges are not offered for international orders. We follow all Customs rules and regulations. The customer assumes full responsibility for any items held by customs or not delivered for any reason. It is the customer's responsibility to abide by the laws of their country as applies to the items we sell.
A note about the adult material:
We are extremely adamant about carrying only those items that come from studios that only use models/performers that are of the legal adult age (at least 18 years old). We only carry products that are made by studios that keep (kept) legal documentation of their performer's ages on file (where applicable by law).

As stated previously, we do not sell any adult material to anyone under 21 years of age.
www.gaypleasures.com
© Gay Pleasures
Last Revised on 7/22/2018